ShippingWe offer free, fully insured delivery worldwide. Your orders will be delivered via one of the major carriers - UPS, FedEx, DHL, or specialized jewelry carriers - Ferrari, Brinks, Loomis.
We aim to deliver your order to your door within 6 weeks from the purchase date. If the piece is in stock we may be able to get it to you within two weeks. If you need your piece sooner, please let us know and we will do our best to get the jewelry to you beforehand (just email email@example.com).
ReturnsReturns within 7 days are free on all purchases within the 64Facets collections, in our sample sizes (for rings, this is US size 6).
Returned fine jewelry pieces must be in a new and unused state, in perfect condition and in their original packaging.
All custom pieces, engraved pieces, or pieces made in other sizes are final and cannot be returned.
WarrantiesUp to 12 months from the date of purchase, if there is any breakage due to faulty production, then 64Facets will replace and/or fix the jewelry piece at no cost. These guarantees do not cover the following: damage resulting from accidents and improper use or misuse of jewelry, consequences of normal wear and tear of jewelry, as well as any damage resulting from repairs or manipulation not carried out by the 64Facets workshop.
Certificate of AuthenticityAll 64Facets jewelry will be delivered to you with a certificate of authenticity and appraisal for insurance purposes.